SafetyChain Mobile App Releases

We appreciate the trust you place in SafetyChain and recognize our mobile application is critical to your operations.

Your feedback on how we have managed recent mobile releases has guided us to take concrete steps to ensure a more stable product - and release process - going forward. We’ve conducted a thorough analysis to identify the root causes of recent issues, and we’re implementing the following corrective actions:

• Internal Deployment Rounds: Each release will undergo additional internal testing to ensure quality.

• Enhanced Testing: Expanding our unit test team to catch edge cases before release.

• Team Expansion: Adding resources to our mobile team to ensure rapid resolution and improvements.

We’re preparing a new version of the mobile application now and will confirm the release date as soon as all our quality checks are complete.

For now, here is the status of the current mobile app versions: Android version 1.17 and iOS version 1.15 are functionally equivalent, and they include three known issues:

1. SSO Log-Out Behavior: Intermittent log-out issues for users in SSO environments.

2. Date Display Calculations: Certain date calculations may display as one day off in the app (though data remains accurate in your records).

3. Stability: Intermittent issues with logging users out of the application.

Please discontinue using Android Version 1.16 and reach out to us with any questions or further feedback.

Thank you for your patience and partnership.