The SafetyChain Team
Release Notes Fixed Web & LINK Mobile

Release Notes: April 2023

AUTHOR: The SafetyChain Team

SafetyChain is excited to announce the details of our monthly release for April. Notably, we are rolling out some key updates to Case-related forms and tasks that will add flexibility and increase usability. These enhancements are setting the stage for significant improvements to Cases in the future, so we're excited to hear what you think of these first steps!

Also, check out the updates we have made to Permissions that will allow you to better manage both your API and integration users while also simplifying resources permissions.

March Version Numbers

LINK 2.30

iOS, Android, Windows Apps 6.36

For customers using MDM to update the apps instead of the app store, please use the following links for the App files after 5/1/2023

A reminder from your Product and Support team: Ensuring your devices have the most recent SafetyChain App version is highly advised. If you are using an old version of the SafetyChain app for your mobile submissions, you are at risk for unexpected behavior and will not be able to take advantage of all new mobile features.

Top Highlights

  • (LINK) Case Enhancements: This release features a number of exciting updates that will enhance the usability of our Cases module.

    • "Case" No Longer Required in Form Names: Previously, a form name had to contain the word 'Case' in order to be used within the Case module. To reduce setup complexity, this requirement has been eliminated and any Check form can now be used in Cases as long as it is associated with a Case program.

    • Case Task Creation: Several fields for creating tasks (and their associated behaviors) have been added or updated in order to expand the use cases that can be supported within Cases, including:

      • Location field (new) - In this dropdown, the user will be able to view all enabled Locations in the tenant that they have access to.

      • Forms field (updated) - In this dropdown, the user will be able to view any enabled Check forms that are associated with the Case Management Program and available for the selected Location.

      • Resources field (new) - In this dropdown, the user will be able to view any enabled Resource that is associated with the selected Form and Location.

      • Workgroup field (new) - In this dropdown, the user will be able to view any enabled Workgroup in the tenant that the user is currently in OR all possible workgroups if that permission is enabled for the user.

      • Users field (updated) - In this dropdown, the user will be able to view any active user that is associated with the selected Workgroup.

      • Learn more in the video here.

    • Case and Task Location Accessibility: Users within the Case location will be able to view the Case details. Moving forward, Tasks can now be assigned to any enabled location in order to expand the Task completion to more users.

    • Notification When Case Owner is Changed: When the owner of a Case is changed, the new owner will now receive an email notification. This notification will include a link that will take the user directly to their newly assigned Case to ensure they are familiar with the details and can manage any associated tasks.

    • Performance Improvements: Performance improvements have been made across the module with focus on specific items such as: the loading time of the Cases homepage; the responsiveness of the task tab when there are a large number of tasks; and handling of Cases with a large number of attachments.

  • (Web/LINK) Ability to Disable Password Expiration Policy on Tenant and User Level

    • Admin Users with the permission Admin Tools > Security Settings will have the ability to disable the Password Expiration Policy for all Users (internal and suppliers) within an organization/tenant. Once disabled, all users that exist currently (and all new users created in the future) will not be required to change passwords based on duration.

    • Admin Users with both the Admin Tools > Security Settings AND Admin Tools > Manage Internal Users > Add New User permissions can create internal users with no password expiration policy.*

    • Admin users with both the Admin Tools > Security Settings AND Admin Tools > Manage Internal Users > Edit User Profile permissions can edit internal users to disable password expiration policy.*

    • Learn more in the video here.

    *This will only be available if you have a Password Expiration Policy on the tenant/organizational level (this is set in your tenant's Security Settings) and only on Internal Users. If a Password Expiration Policy is set on the tenant level you will then have the option to disable expiration on a user level, but if the policy is disabled on the tenant level, all users must have that policy disabled. NOTE: We recommend using this capability for situations in which an API or Machine user is being setup for an integrated process and credentials cannot expire.

  • (Web/LINK) Simplified Resource Permissions: Resource Management has unique permission controls for all actions that are supported (add, edit, delete). Because of this, it is possible to simplify access to Resources by only requiring users to have the Admin Tools > Manage Resources > Access Subsystem permission in order to access the Resources module. Admin Tools > Resource Designer > Access Subsystem will make no functional change in a user's access, but no edits are required to remove the permission from any users.

  • (LINK) OEE Tag Diagnostics: Formerly known as "Sensor Diagnostics," Tag Diagnostics are now accessible from the OEE Menu. When accessed from the menu, diagnostics for all lines are available. When accessed from the live monitor details, diagnostics open in a new tab allowing users to compare the live monitor and diagnostics for a batch.

  • (LINK) OEE Live Monitoring
    Enhancements have been made to improve the performance and usability of Live Monitoring views, including:

    • Implementation of paging, users can now select the number of batches to display per page.

    • On screen filtering, lets users quickly apply filters without the need to open the filter panel.

    • Decreased time to load and refresh views.

Here’s What Else Went Live This Month

  • (LINK) Improved UI in the Resources Grid: We've added more context to the messages that appear when no resources are returned on the grid.

We Fixed Some Bugs

  • (PC App) Resolved an issue in LINK on the app that resulted in document preview not being supported.

  • (PC App) Resolved an issue in Records that resulted in the record edit window not opening in another browser. Note this is not a supported functionality in Android or iOS - only on PC App as it opens outside of the app in the browser.

  • (Web/iOS/Android/PC App) Resolved an issue in Saved Forms that resulted in Saved Forms being available to submit on a device if it was deleted by the user on a different device.

  • (iOS/Android/PC App) Resolved an issue in Record Submission statuses that displayed "Form completed on a different device" when the record was submitted on the same device. Moving forward, the status will display as "Form already completed."

  • (LINK) Resolved an issue in Resources that resulted in filter chips not displaying for the "Parent/Child" and "Show Disabled Resources" filters.

  • Various other bug fixes and improvements

Finally, Some Logistical Updates from the SafetyChain Team

  • Release Dates: We intend to release this into the Live environment on 4/30/2023 for Web and 5/1/2023 for LINK, and will publish the mobile apps on 5/1/2023.

    While Web and LINK applications will be down for 90 minutes, users may continue to operate in Offline Mode via the Mobile Apps during this time.

    Downtime Start/End Times:

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